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Health TAPESTRY (Health Teams Advancing Patient Experience: Strengthening Quality)

Health TAPESTRY brings together people, communities and health care teams.

In our program, trained volunteers visit people where they live. In these visits, they learn about what matters most to that person and their health. They also learn more about a person’s health needs. The stories people tell our volunteers are recorded and sent to their health care team using special technology. This helps the team learn more about that person’s life, health needs, goals and how they can better work together to achieve goals and meet needs.

A person’s health care team can include members from primary, community, specialist or hospital care. It can also include the trained Health TAPESTRY volunteers and anyone else who helps a person stay healthy.

The team is centred on the individual and anchored in primary care. The team works with that person to meet their health goals and stay healthy longer. Volunteers may visit again to check how well a person is meeting those goals. A person’s action plan and progress are shared among the health care team using technology and discussions focused on care planning. The health care team also connects with community organizations to help the person be part of activities and resources in their community.


Scientific Leads

Partner Organizations

Shalom Village, McMaster Family Health Team, Stonechurch Family Health Centre, McMaster Family Practice, McMaster University

Home-ViVE, Vancouver Coastal Health, University of British Columbia, Patients for Patient for Safety, Canadian Patient Safety Institute, United Way

Primary Care clinic in Alberta, Primary Care clinic in Newfoundland, University of Alberta, Memorial University of Newfoundland, Newfoundland Regional Health Authority

Sturgeon Lake First Nation Community, Sturgeon Lake Health Centre, University of Saskatchewan

McGill University, St. Mary’s Family Medicine Centre and Queen Elizabeth Health Centre, Immigration Canada, Santé et Services Sociaux du Québec, Local ethno-cultural community organizations and members

    • McMaster University Department of Family Medicine
    • David Braley Health Sciences Centre
    • 100 Main Street West, 6th Floor
    • Hamilton, ON L8P 1H6
    • Map / Directions